Documentation.digital-crew.com

If you encounter errors when uploading file with ProFlashUpload you should do the following.

Get Latest Version

Ensure than you have the latest version of ProFlashUpload - you can download the latest version of ProFlashUpload on CFTagStore.com. Note: When you download the latest version, clear your browser cache completely to force the latest flash component to load.

Don't Use the Developer Version of ColdFusion

For some reason, the developer version of ColdFusion seems to have intermittent problems receiving the uploaded files - ensure you are not using the developer version.

Check for Error Files

Check the dccom/components/ProFlashUpload folder for error text files like error1.html, error2.html - the last 5 errors are saved.

1. If there are error files, open them in your browser to discover the problem. If it is not something you can fix, please contact peter AT digital-crew.com and send on the error file.
2. If there are no error files, the flash is not sending the files to the the server...
   1. There seems to have been bugs with the File Upload in earlier versions of Flash on some platforms - try uploading to the latest version of Flash.
   2. Check that you have cookies enabled in your browser.

Uploading Large Files

If you are uploading very large files and the upload process takes longer than the session timeout, the upload will fail. To receive very large files, you will need to adjust your ColdFusion settings :- page timeout and session timeout.

Get Support

If all else fails, contact peter AT digital-crew.com. Please provide browser and platform versions and if possible and URL and/or FTP details.