|
CF_FileManager Support Information
In the event you are in need of support or technical help for the installation or running of CF_FileManager you can do one of the following:
- Create A Trouble Ticket
You can send a support email to tickets@digital-crew.com.
This will create a trouble ticket in our Tickets Support System which will ensure your query is resolved in a timely fashion. Once you send a support email, you will receive a confirmation email back from the system with a Ticket Support Number assigned to your query. You will also get assigned a username and password to a web-based ticket monitoring system to track your tickets progress.
- Call Digital Crew By Telephone
You can get immediate support via telephone in cases where help is required immediatley.
You can call Digital Crew Ltd., on +353 21 427 7778
Technical support is free for customers of CF_FileManager for the normal installation and running of the component. Technical support charges may apply if the problem being resolved is due to the underlying server or application the component is being installed into.
If the query is related to custom work on the component to fit your needs, charges may apply.
|